In short, not at all If you were not at fault, then there is practically no reason to involve your own insurance company. In most cases, it is almost better to avoid involving them at all.

Insurance companies don’t care
Many insurance companies to not offer a personalised, customer centric service like we do. You’re just another accident to them.

Insurance companies will make you pay an excess fee
Having to pay an excess fee on top of your annual or monthly insurance fee just isn’t right. That’s why we don’t charge any excess.

Replacement vehicles are insufficient
Motorclaimsline believe you deserve an adequate courtesy vehicle when you don’t have access to your own, insurance companies often don’t deliver this.